New York standards of records retention by insurance companies, and privacy of consumer financial and health information (Part 243 = Regulation 152; Part 420 = Regulation 169)

What this document is

11 NYCRR Part 243 (Chapter X, Records) and Part 420 (Chapter XIX) - New York standards of records retention by insurance companies, and privacy of consumer financial and health information (Part 243 = Regulation 152; Part 420 = Regulation 169) is a regulation published by New York State Department of State, Division of Administrative Rules - Official Compilation of Codes, Rules and Regulations of the State of New York (NYCRR). Served for free public access at govt.westlaw.com/nycrr by Thomson Reuters under contract with the Department of State, which manages NYCRR; the site's own footer names the Department of State as its principal.. It is one of the New York documents that insurance license exam questions are written from, including new york property & casualty practice questions. This page summarizes it and points to the official version, which is the text to rely on.

Sections cited in practice questions

Each practice answer shows the exact passage it comes from. These are sections of this document that questions cite, with a short excerpt from the source text.

• 11 NYCRR 243.2(b)(4) (Records required for examination purposes and retention period; claim file)

  “(4) A claim file for six calendar years after all elements of the claim are resolved and the file is closed or until after the filing of the report on examination in which the claim file was subject to review, whichever is longer.”

• 11 NYCRR 420.3(i)(2)(ii)(e) (Definitions; customer relationship; no continuing relationship; lapsed policy)

  “(e) the customer's policy is lapsed, expired, or otherwise inactive or dormant under the licensee's business practices, and the licensee has not communicated with the customer about the relationship for a period of 12 consecutive months, other than annual privacy notices, material required by law...”

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