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GUARANTEE

The Pass Guarantee.

UPDATED OCTOBER 2026

Pass Guarantee90 more days, free

Reach an IQ Readiness Score of 80% or higher, then take your state insurance license exam. If you do not pass, we extend your access by 90 days at no charge so you can keep preparing for your retake. Here are the exact conditions, so there are no surprises.

How it works

  1. Buy a plan on insurance-pass.com that covers your exam.
  2. Reach an IQ Readiness Score of 80% or higher for the line you are taking, and keep a screenshot of it.
  3. Take your official state exam while your access is active. If you do not pass, send us a claim through the contact form within 30 days after your exam date, then reply to our message with the proof listed below.
  4. We review your claim in good faith. If it meets the conditions, we add 90 days to your access at no charge. The guarantee applies once per purchase.

What to send us

  • The email address on your account.
  • The official score report or failure notice from the testing vendor for the exam you took, showing that you did not pass, with your name and the exam date visible.
  • A screenshot of your IQ Readiness Score of 80% or higher from before the exam, for the line you took.

What is not covered

  • Plans bought in the Insurance Pass mobile apps. Those are billed by Apple or Google and follow the app terms.
  • Claims made more than 30 days after the exam date.
  • Claims where the proof is missing or does not match our records. We may ask for more information before deciding.
  • Exam fees, pre-licensing education, travel, or any other cost. The guarantee covers an extension of access only.
  • Exams taken after your access had ended.
  • Access obtained or used in breach of the Terms of Service.

What this is, and what it is not

The guarantee is an extension of your access. It is a remedy we offer if you do not pass, not a promise that you will, and the IQ Readiness Score is a study aid, not a prediction of your result. It applies alongside your other rights under consumer protection law and does not limit them. Insurance Pass is an independent study tool, not affiliated with any state insurance department or testing vendor, and we cannot promise that any question will appear on your exam.

Make a claim

Send us the claim form with your account email, line and state, and exam date. We reply asking for your score report and readiness screenshot, which you attach to that reply.

Start your claim

See also the Terms of Service.