Missouri Code of State Regulations, Title 20 Division 100 Insurer Conduct, Chapter 1

What this document is

Missouri Code of State Regulations, Title 20 Division 100 Insurer Conduct, Chapter 1 - Improper or Unfair Claims Settlement Practices (20 CSR 100-1.010 to 100-1.300; 100-1.040, 100-1.060 and 100-1.300 are rescinded but still listed) is a regulation published by Missouri Secretary of State (sos.mo.gov), Code of State Regulations. It is one of the Missouri documents that insurance license exam questions are written from, including missouri property & casualty practice questions. This page summarizes it and points to the official version, which is the text to rely on.

Sections cited in practice questions

Each practice answer shows the exact passage it comes from. These are sections of this document that questions cite, with a short excerpt from the source text.

• 20 CSR 100-1.020(1)(C) (Misrepresentation of Policy Provisions in Claims Settlement)

  “(C) No insurer shall deny any claim for failure to exhibit the property without proof of demand and unfounded refusal by a claimant to do so.”

• 20 CSR 100-1.030(1)(A)2. (Failure to Acknowledge Pertinent Communication)

  “2. Sending the first party claimant a written acknowledgment within ten (10) working days of receipt and maintaining a copy of the written acknowledgment in the claim file of the insurer;”

• 20 CSR 100-1.050(1)(A) (Standards for Prompt, Fair, and Equitable Settlement of Claims)

  “(A) Within fifteen (15) working days after the submission of all forms necessary to establish the nature and extent of any claim, the first-party claimant shall be advised of the acceptance or denial of the claim by the insurer. No insurer shall deny any claim on the grounds of a specific policy...”

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More Missouri sources

• Missouri Rev. Stat. s. 375.014 - License required to act as insurance producerState statute
• Missouri Rev. Stat. s. 375.018 - Nonresident licenseState statute
• Missouri Rev. Stat. s. 375.141 - Grounds for license disciplineState statute
• Missouri Rev. Stat. s. 375.144 - Prohibited acts; misrepresentation and fraudState statute
• Missouri Rev. Stat. s. 375.936 - Unfair trade practices definedState statute
• Missouri Revised Statutes Chapter 375 - Provisions Applicable to All Insurance Companies, first third (Secs. 375.001-375.610)State statute
• Missouri Revised Statutes Chapter 375, second third (Secs. 375.620-375.1140)State statute
• Missouri Revised Statutes Chapter 375, final third (Secs. 375.1150-375.1803)State statute